Tahmeed bus online booking
Tahmeed Coach is one of the most notable bus transport companies with operations in parts of East Africa, which is Kenya, Uganda, and Tanzania.
If you are looking for a cheap bus, then you can try out Tahmeed.
Tahmeed Coach destinations
Tahmeed bus plies many routes within East Africa. From its Nairobi River Road Base, it travels to:
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How to book a Tahmeed bus online
Visit the booking page and indicate your departure, town, destination, preferred departure, as well as your preferred seats.
The seats in yellow are free. You can select those. You can choose more than one seat at a go
Once you are done with the selection, click on the ‘select seats’ at the bottom. This will close the selection menu.
Scroll to the bottom of the site and click the ‘Book selected seats’ option. This will take you to the payment page
Pay for your seats through M-PESA.
On your cellphone, go to the Safaricom > M-PESA menu and select Payment Services > PAYBILL.
Enter Our Business Number: 980431
For the Account Number Enter: TICKETS
Enter the fare amount, Your PIN Number, and complete your transaction.
Wait for the MPESA confirmation SMS
Enter your ID number and name.
Enter the phone number you used to make the MPESA payment and also enter the MPESA confirmation code from the payment
Type the captcha code correctly and click on get tickets
The last step is to print or download your ticket in PDF format.
The bus schedule varies from week to week. Be sure to check out the Tahmeed Coach website first to find out the current schedule.
Tahmeed bus contacts
Customer helpline: 0729356561 or 0735356561
Physical Address: Located Off Lunga Lunga
Road Website: www.tahmeedcoach.co.ke
Frequently asked questions about Tahmeed online booking
1. What if I am unable to print my ticket?
If you are unable to print out your ticket beforehand, you can easily do so at any time from any location.
You can even request one of the Tahmeed bus cashiers to help you out. All you will need is your National ID/Passport.
However, if you do not have any of these two, any legally recognized identification document will do.
2. What happens if I book the wrong bus? Can I get a refund?
The official Tahmeed operational policy does not allow for instant refunds.
Nevertheless, you can call the offices of the customer hotline, 0729356561 OR 0735356561, and request a cancellation.
From there, you will receive a voucher that is redeemable within 30 days. This voucher allows you either to rebook your bus or change your coach entirely according to your preference.
3. Can I cancel my ticket?
Yes, you can. However, as you cancel your ticket, you should remember that the Tahmeed bus does not offer cash refunds.
Instead, you will receive a voucher that is redeemable within 30 days. Nevertheless, under exceptional cases, refunds are offered to clients.
4. Do I need an account to book online?
You do not have to register for an account with the Tahmeed bus to book a bus online.
However, if you would like to be able to re-print or even check the details of your departure, then it is a good idea to sign up for an account with the Tahmeed bus.
This is because from time to time, Tahmeed bus sometimes gives away special offers only to their registered customers, and who knows you could be the lucky one to get a special offer!
5. Is my money safe in case of M-Pesa delays?
In case the M-Pesa is experiencing technical difficulties, your money is generally safe.
All you have to do is be patient as Safaricom fixes the problem. Meanwhile, you can call Safaricom customer care to inquire about the status of the transaction.
Once you receive a confirmatory message, you can complete the ticket purchase. So, there you have it, a simple guide on how to book Tahmeed bus online.
Tahmeed bus offers high-quality customer service, and they have a high rating when it comes to user experience.
Their new online booking service has brought them even closer to you, the customer. This service is fast and straightforward to use.
Not to mention, it has eliminated the endless long booking lines.