Contact Safaricom: Find below customer service details of Safaricom, Kenya, including phone and address. Besides contact details, the page also offers a brief overview of the telecom company. Reach the customer service below for queries, complaints or feedback.
Customer Support Team
PrePay:Â Call 100 (Free) Or +254 722 002100 (chargeable)
Email:Â customercare@safaricom.co.ke
PostPay:Â 200 (Free) Or +254 722 002200 (chargeable)
Email:Â advantage@safaricom.co.ke
Data Queries:Â mobileoffice@safaricom.co.ke
Online Support Team
Twitter – @Safaricom_Care and @SafaricomPLC
Facebook – www.facebook.com/SafaricomPLC
Careers and HR
Jobs and Internships – Log on to Career Portal and upload your CV and apply.
General Queries – hr@safaricom.co.ke (NO applications are processed over email, only through the PORTAL)
Anonymous Reporting Channel: Ethics hotline
Report secretly by:
Calling Toll free: 0800720009
Visit Website – www.safaricomethicsline.com
Email – Safaricom@ethics-line.com
Communications and PR Team
Email: prcomms@safaricom.co.ke (This is for media queries ONLY)
Phone: +254 722 003272
Safaricom Limited
P.O Box 66827, 00800 Nairobi
Website:Â www.safaricom.co.ke
CEO’s Office
Email:Â ceo@safaricom.co.ke
