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Home NEWS Safaricom Customer Care Number and Contacts, Email
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Safaricom Customer Care Number and Contacts, Email

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June 7, 2022
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    Safaricom Customer Care Number and Contacts Email

    Contact Safaricom: Find below customer service details of Safaricom, Kenya, including phone and address. Besides contact details, the page also offers a brief overview of the telecom company. Reach the customer service below for queries, complaints or feedback.

    Customer Support Team

    PrePay: Call 100 (Free) Or +254 722 002100 (chargeable)
    Email: customercare@safaricom.co.ke

    PostPay: 200 (Free) Or +254 722 002200 (chargeable)
    Email: advantage@safaricom.co.ke

    Data Queries: mobileoffice@safaricom.co.ke

    Online Support Team

    Twitter – @Safaricom_Care and @SafaricomPLC

    Facebook – www.facebook.com/SafaricomPLC

    Careers and HR

    Jobs and Internships – Log on to Career Portal and upload your CV and apply.

    General Queries – hr@safaricom.co.ke (NO applications are processed over email, only through the PORTAL)

    Anonymous Reporting Channel: Ethics hotline

    Report secretly by:

    Calling Toll free: 0800720009

    Visit Website – www.safaricomethicsline.com

    Email – Safaricom@ethics-line.com

    Communications and PR Team

    Email: prcomms@safaricom.co.ke (This is for media queries ONLY)

    Phone: +254 722 003272

    Safaricom Limited
    P.O Box 66827, 00800 Nairobi
    Website: www.safaricom.co.ke

    CEO’s Office

    Email: ceo@safaricom.co.ke

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