Home NEWS Equa Bank customer service contacts

Equa Bank customer service contacts

Equa Bank customer service contacts

Find below customer service details of Equa Bank, Czech Republic. Besides contact details, the page also offers a brief overview of the bank.

Head Office
Karolinska 661/4
186 00 Praha 8
Czech Republic
Phone: +420 222 010 111

Customer Service
Phone: 222 010 222
Email: customer.service@equabank.cz

About Equa Bank
Equa Bank is a Czech financial service institution offering a range of banking services designed for retail and business customers. Established first as IC Bank in the year 1994, the banking firm currently caters to close to 4,20,000 customers across Czech Republic. As of 2019, the bank had assets of nearly CZK 64 billion. The same year it also posted revenue of CZK 544 million before tax. Headquartered at Prague, Equa Bank employs more than 600 people to manage operations across 59 branches. The bank’s product portfolio includes savings/current accounts, mortgages, deposits, consumer loans, insurance and investments. A new account can be opened on the website or by visiting nearest branch. Locate a branch or ATM nearest to your address using the branch locator on the website. There is also an option to look for a business banking branch.

Individuals interested in opening an account with the bank can visit the website and conveniently apply for one. A current account can be opened with the bank without paying any fees. The HIT Savings account, Max Savings account and Term deposit offers attract interest rates. You can choose to open an account in CZK, in EUR or USD. All standard payments within the Czech Republic and in EU are free of charge. The accounts come with a free insurance that offers coverage if you face a job loss or other emergency. Current account holders can withdraw cash from any ATM across Czech Republic free of cost. You can withdraw cash at any of the 5,000+ ATMs in the country. To deposit cash, look for a deposit-enabled ATM or a Ceska Posta office.

Smartphone users do not need to visit a branch to manage their account and enjoy banking services. With the Android or iOS app, you can get an overview of your account, see recent transactions, transfer money, and check your standing orders and direct debit. You can also place a request for savings account on the app or Internet banking portal. Debit cards are currently only available to current accounts in CZK. To know the list of documents you need for Equa Bank’s other products or view interest rates, there are specific sections dedicated for same on the website.

Loan seekers can apply for a new loan or transfer existing loan for savings. You can apply for a personal or vehicle loan free of charge. To calculate your mortgage repayments, there are tools available to show you the installment for a specific loan amount and term. You have refinancing, purpose as well as non-purpose mortgages. Under insurance, you have insurance for card and personal belongings, travel and one for even protecting expenses. For complaints or queries on account opening, cancellation, career, or others, reach the Equa Bank support.