Taxi-hailing firm Bolt has released a statement addressing a viral video depicting a cab driver exposing his private parts to a female passenger.
The video was shared online on Monday evening through former Nairobi governor Mike Sonko, who said the incident happened in the morning.
“In this video of an incident that transpired today in the morning, which was sent to me by two victims. The cab services driver allegedly goes nude and commits an indecent act while ferrying a female passenger seated in front and her friend in the back,” Sonko reported.
He added: “The driver, Moctor Indwasi as the request information revealed, was forced to drop the ladies midway at Ole Nguruone road in Lavington when they noticed the indecent act he was performing on himself.”
Sonko nonetheless apologized for sharing the disturbing video as he cautioned Kenyan women against perverted cab drivers.
“Parents, school girls, ladies, and all women in general. First, my apologies for posting this video here, but I want to bring this case to the attention of the public, especially female passengers who frequently use cab services. Some cab drivers (not all) of late have developed a habit of exposing their sticks/dudus intentionally when carrying female passengers.
“This conduct should not be tolerated, and I urge anyone with more information or has faced a similar ordeal to come forward so that we can protect our mothers, daughters, or family members. Let this video act as an educational and send warning to young ladies to be extremely cautious before boarding cabs, especially when vulnerable or unaccompanied,” Sonko wrote on Twitter.
In response, Bolt apologized to the victims of the sexual assault and said it had suspended the driver from its platform.
“Bolt, as part of its zero tolerance to this type of behavior, has suspended the mentioned driver from providing any further services on our platform.
“We are also actively engaging with the affected rider, and once again take this opportunity to express our sincere concern and empathy over this unfortunate incident,’” the ride-hailing company said.
Bolt further assured that they are committed to the safety of its drivers and passengers.
“We remain committed to promptly addressing and continuously supporting our valued clients during such difficult moments. At Bolt, the safety of our drivers and passengers remains our highest priority. We remain committed to vigilance and swift response in handling such incidents,” Bolt concluded.